Mr Kalpit Tiwari, Manager – Business Consulting, Capgemini Technology, Pune, started his session by quoting newspaper article – A new survey finds that responses to COVID-19 have speeded the adoption of digital technologies by several years—and that many of these changes could be here for the long haul. He presented pre and post pandemic digital transformation statistics by businesses and responses by customers.
During the pandemic, consumers also have moved dramatically towards online channels for fulfilling their daily needs due to the nationwide lockdown imposed by Central Government. Following Case studies were discussed –
● FinTech: Finance industry transformation and regulation
● Digital transformation in financial services
● mHealth solutions
● daily needs (Grocery, veggies)
● OTT (Entertainment)